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Shipment Status

Most orders are processed within 24 hours of receipt (processing time does not include weekend days). Orders placed on Saturday and Sunday will be processed the following Monday. Orders being sent to P.O. Boxes or Military APO / FPO addresses must be shipped via the United States Postal Service and cannot be shipped via 2nd Day or Overnight Priority service. HairRules.com accepts orders being shipped to U.S. destinations only. We're sorry, at this time we are unable to accept orders being shipped to international destinations. Please Note: All purchases are subject to bank authorization prior to processing. Only authorized purchases may be processed and shipped. SHIPMENT TRACKING You can track the status of your order by visiting: http://www.fedex.com/Tracking?cntry_code=us Please use the Reference Code provided in your confirmation e-mail at time of purchase. Reference Code will be the ORDER NUMBER ONLY. If you cannot track your order within 3 business days, please contact us at customerservice@hairrules.com.

Hair Rules Salon | Retail Locations | International | FAQ's | Customer Service | Shipment Status | Privacy Policy | Site Map | Terms & Conditions | Careers | Contact Us © 2012 Hair Rules Site created by Excelerated Performance, LLC Hair Rules offers hair care and styling solutions for a multi-textural world. Anthony Dickey, a 20 year-plus salon, editorial and celebrity stylist and the author of "Hair Rules: The Ultimate Hair Care Guide for Women with Kinky, Curly and Wavy Hair," which inspired this product line. Dickey, whose clients include Minnie Driver, Kelis and Sarah Jessica Parker, wrote "Hair Rules" in an effort to educate women about how to properly care for textured hair, and help them overcome negative stereotypes associated with hair that is not straight. Hair texture runs the gamut from kinky, curly, wavy to straight, or can be a combination of multiple textures and patterns all on one head. Each of these textures has a hair type that can be soft and fine, or coarse and thick, but the fact remains that kinky is on the opposite end of the texture spectrum from straight. These textures have natural characteristics that require a different set of rules from one another. Our products include Daily Cleansing Cream, Aloe Grapefruit Purifying Shampoo, Quench Conditioner, Nourishment Leave-In Conditioner, Kinky Curling Cream, Blow Out Your Kinks, Curly Whip, Blow Out Your Curls, Wavy Mousse, Blow Out Your Waves, Hydrating Finishing Cream. All products are sulfate free, paraben free and phthalate free and are safe for all textures, natural hair, color treated hair, relaxed hair, chemically processed hair, damaged hair, and keratin treated hair. Your choice, your hair, your rules.